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Privacy Policy

Policy Version: May 23, 2024

This website is provided by International Art Talent Center (“we”, “our” or “us”). We are the controller of personal data collected through our website, meaning we are the organization that is legally responsible for deciding how and for what purposes it is used.

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information about who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or the relevant regulator if you have a complaint.

We collect, use and are responsible for certain personal information about you. When we do this, we are subject to the Austria General Data Protection Regulation.

This version of our privacy policy is primarily written for adults, including parents and guardians of child users. However, the acquisition and utilization of pertinent information about young individuals are crucial to facilitate their participation in examinations, competitions, event attendance, and registration for specific services. We classify young individuals as those under 14 years of age. If you fall within this category, kindly ensure you have obtained permission from your parent or guardian before providing any personal information to us.

This privacy policy is divided into the following sections:

  • What this policy applies to

  • Personal data we collect about you

  • How your personal data is collected

  • How and why we use your personal data

  • Marketing

  • Who we share your personal data with

  • How long will your personal data be kept

  • Transferring your personal data out of the Austria

  • Cookies

  • Your rights

  • Keeping your personal data secure

  • How to complain

  • Changes to this privacy policy

What this policy applies to

This privacy policy relates to your use of our website only.

Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. Those third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to those third party websites, please consult their privacy policies as appropriate.

Personal data we collect about you

The personal data we collect about you depends on the particular activities carried out through our website. We will collect and use the following personal data about you:

your name, address and contact information, including email address and telephone number

your image, submitted audio and video materials

information to check and verify your identity, eg date of birth

your gender

location data

any delivery addresses specified for your order

your school

​​your competition participation history and achievements

your billing information, transaction and payment card or other payment method information

bank account and payment details

your activities on, and use of, our website

information about the services we provide to you

information about how you use our website and technology systems

your responses to surveys, competitions and promotions

names and email addresses of your instructors, mentors, and accompanists

You must provide this personal information in order to use our website and the services on it, unless we tell you that you have a choice.

Sometimes you can choose whether you want to provide us with your personal information and allow us to use it. If this is the case, we will inform you and give you a choice before you provide personal information to us. We will also let you know if refusing to provide this personal data will affect your use of our website or any services on it.

We collect and use this personal information for the purposes described in the “How and why we use your personal information” section below.

How your personal data is collected

We collect your personal data:

directly when you or your authorized agents enter or submit information to us, such as when you or your authorized agents contact us (including by email), send us feedback, purchase products or services through our website, post materials on our website and complete customer surveys or enter competitions through our website, and

indirectly, for example, your browser activity on our website; We generally collect information indirectly using technologies described in the "Cookies" section below

How and why we use your personal data

 

Under data protection law, we can only use your personal data if we have a compelling reason to do so, for example:

where did you give consent

comply with our legal and regulatory obligations

to perform a contract with you or to take steps at your request before entering into a contract, or

for our legitimate interests or those of a third party

 

Legitimate interest is where we have a business or commercial reason to use your personal data, as long as this is not overridden by your own rights and interests. We will make the assessment based on legitimate interests to balance our interests with yours. You can get details about this assessment by contacting us at arttalentcenter@hotmail.com.

Below we explain what we use your personal data for and why.

 

What we use your personal data for

Our reasons

Providing products AND/OR services to you

To perform our contract with you or to take steps at your request before entering into a contract

Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us

To comply with our legal and regulatory obligations

Enforcing legal rights or defend or undertake legal proceedings

Depending on the circumstances:

—to comply with our legal and regulatory obligations

—in other cases, for our legitimate interests, ie to protect our business, interests and rights

Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website

Depending on the circumstances:

—your consent as gathered by the separate cookies tool on our website—see ‘Cookies’ below

—where we are not required to obtain your consent and do not do so, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price

If you have provided such a consent you may withdraw it at any time (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)

Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended

Depending on the circumstances:

—your consent as gathered by the separate cookies tool on our website—see ‘Cookies’ below

—where we are not required to obtain your consent and do not do so, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price

If you have provided such a consent you may withdraw it at any time (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)

Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices

Depending on the circumstances:

—to comply with our legal and regulatory obligations

—in other cases, for our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price

Protecting the security of systems and data used to provide the services

To comply with our legal and regulatory obligations

We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, ie to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us

Statistical analysis to help us understand our customer base

For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you at the best price

Updating and enhancing customer records

Depending on the circumstances:

—to perform our contract with you or to take steps at your request before entering into a contract

—to comply with our legal and regulatory obligations

—where neither of the above apply, for our legitimate interests, eg making sure that we can keep in touch with our customers about existing orders and new products

Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, eg to record and demonstrate evidence of your consents where relevant

To comply with our legal and regulatory obligations

Marketing our services to existing and former customers

For our legitimate interests, ie to promote our business to existing and former customers

See ‘Marketing’ below for further information

ations

To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency

In such cases information will be anonymised where possible and only shared where necessary

Depending on the circumstances:

—to comply with our legal and regulatory obligations

—in other cases, for our legitimate interests, ie to protect, realise or grow the value in our business and assets

How and why we use your personal data - sharing

For more information about the measures we take to protect your personal information in cases where we need to share it with third parties, please see the “Who We Share Your Personal Information With” section.

 

Marketing

We will use your personal information to send you updates (by email, text message, telephone or post) about our products and/or services.

 

We have a legitimate interest in using your personal data for marketing purposes (see “How and why we use your personal data” above). This means that we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is required, we will ask for this separately and clearly.

 

You have the right to opt out of receiving marketing communications at any time:

contact us at arttalentcenter@hotmail.com

using the “unsubscribe” link in emails.

 

We may ask you to confirm or update your marketing preferences if you ask us to provide additional products AND/OR services in the future or if there are changes in laws, regulations or our business structure.

We will always treat your personal data with the utmost respect and will never share it with other organizations outside the International Art Talent Center group. for marketing purposes.

For more information about your right to object to the use of your personal data for marketing purposes at any time, please see the “Your rights” section below.

Who do we share your personal data with?

We regularly transfer personal data to:

Third parties we use to assist you in delivering our products AND/OR services, such as payment service providers, warehouses and delivery companies

other third parties we use to help us operate our business, such as marketing agencies or website hosting and website analytics providers

third parties approved by you, such as social networking sites with which you choose to link your account, or third party payment service providers

our banks.

We or the third parties mentioned above sometimes also share personal data with:

our and their external auditors, for example in relation to an audit of our or their accounts, in which case the recipient of the information will be bound by obligations of confidentiality

our and their professional advisers (for example, lawyers and other advisers), in which case the recipient of the information will be bound by confidentiality obligations

law enforcement agencies, courts, tribunals and regulators to comply with our legal and regulatory obligations

other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, sale of assets, initial public offering, or in the event of our insolvency— Usually the information will be anonymous, but this is not always possible. The recipient of any of your personal data will be bound by confidentiality obligations

Who we share your personal data with - further information

If you would like more information about who we share our data with and why, please contact us at arttalentcenter@hotmail.com.


How long will your personal data be stored?

We will not store your personal data for longer than is necessary for the purposes for which it is used. For example, to promote competitions, promote winners and other similar marketing purposes.

Transfer of your personal data outside Austria

Countries outside of Austria have different data protection laws, some of which may provide a lower level of privacy protection.

 

Sometimes we need to transfer your personal data to countries outside Austria. In such cases, we will comply with applicable Austria laws designed to ensure the confidentiality of your personal data.

 

We will transfer your personal data to our service providers located outside Austria.

 

In accordance with data protection laws, we may only transfer your personal data outside Austria to countries where:

In the case of data transfers subject to Austria data protection law, the Austria government has decided that the particular country provides an adequate level of protection for personal data (known as “adequacy regulation”) under Article 45 of Austria. A list of countries currently subject to adequacy rules in Austria is available here.

whether there are adequate safeguards, enforceable rights and effective remedies available to you, or

a specific exception applies under the relevant data protection law

When we transfer your personal data outside Austria, we do so on the basis of the adequacy regulation or (if this is not available) on the basis of legally approved standard data protection clauses recognized or issued in addition to Article 46(2) of Austria. In the event that we are unable or do not choose to continue to rely on any of these mechanisms at any time, we will not transfer your personal data outside Austria unless we are able to do so on the basis of an alternative mechanism or an exception provided by Austria law on data protection and reflected in the update of this policy.

Any changes to the destinations to which we send personal information or the transfer mechanisms we use to transfer personal information internationally will be notified to you in accordance with the “Changes to this Privacy Policy” section below.

Transfer of your personal data outside Austria - further information

If you require further information about data transfers outside Austria, please contact us at arttalentcenter@hotmail.com.

Cookie

A cookie is a small text file that is placed on your device (such as a computer, smartphone or other electronic device) when you use our site. We use cookies on our site. They help us recognize you and your device and store some information about your preferences or past activities.

For more information about cookies, how they are used, when we ask for your consent before we place them and how to disable them, please see our Cookie Policy.

Your rights

In general, you have the following rights, which you can usually exercise free of charge:

Access to a copy of your personal data

Right to receive a copy of your personal data

A more detailed explanation of this right under Austria law.

Correction (also known as patching)

The right to require us to correct any errors in your personal data

A more detailed explanation of this right under Austria law.

Erasure (also known as the right to be forgotten)

The right to request that we delete your personal data - in certain situations

A more detailed explanation of this right under Austria law.

Limitation of use

The right to request that we restrict our use of your personal data in certain circumstances, for example if you dispute the accuracy of the data.

A more detailed explanation of this right under Austria law.

Data portability

The right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and/or to have that data transferred to a third party in certain situations

A more detailed explanation of this right under Austria law.

Object to use

Right to object:

- at any time to use your personal data for direct marketing (including profiling)

- in certain other situations relating to our continued use of your personal data, for example where we use your personal data for our legitimate interests, unless there are compelling legitimate grounds for continued processing or the processing is required for the establishment, exercise or defense of legal claims

A more detailed explanation of this right under Austria law.

Not subject to decisions made without human input

The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects against you or similarly significantly affects you

We do not make any such decisions based on data collected by our site.

A more detailed explanation of this right under Austria law.

Right to withdraw consent

If you have given us consent to use your personal data, you have the right to easily withdraw that consent at any time.

Withdrawal of consent will not affect the lawfulness of our use of your personal data based on that consent before its withdrawal.

For further information about each of these rights, including the circumstances in which they do and do not apply, please contact us at arttalentcenter@hotmail.com. You may also find it helpful to read the Austria Information Commissioner's guide to your rights under France.

If you would like to exercise any of these rights, please email us at arttalentcenter@hotmail.com. When contacting us, please:

provide sufficient information to identify yourself (such as your full name and address), as well as any additional personally identifiable information that we may reasonably request from you, and

tell us what rights you wish to exercise and what information your request relates to

Ensuring the security of your personal data

We have appropriate security measures in place to prevent personal data from being accidentally lost, misused or accessed. We limit access to your personal data to those who have a genuine need to access it.

We also have procedures in place to deal with any suspected data security breaches. We will notify you and any applicable regulator of a suspected data security breach if we are required to do so by law.

Changes to this privacy policy

We may make changes to this privacy policy from time to time. When we make material changes, we will take steps to notify you, for example, by posting a prominent link on our website describing those changes for a reasonable period of time or by other means, such as email.

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